Business ❯ Retail

Customer Loyalty

Loyalty Programs Membership Programs Incentives Rewards Programs Promotions Digital Marketing Rewards Program Clubcard Program Sales Growth Target Circle

Retailers Court AI Shoppers but Push Sales Back to Their Checkouts

Pilots of cart, loyalty links in chatbots aim to capture higher-value AI referrals without handing over purchase data.

Lidl Launches National Shell Fuel-Voucher Draw Tied to Lidl Plus

M&S Overhauls Sparks With Cash Rewards in New App Wallet

Boots Overhauls Advantage Card, Ending 10% Own-Brand Perk in May

One in Five UK Grocery Trips Misses Items, Displacing £2.1bn in Sales

Tesco Clubcard £11m Voucher Deadline Is Saturday Night, MSE Warns

Morrisons Revives Paper Coupons With Real-Time, Personalised Till Vouchers in Ecrebo Partnership

Sports Direct to End Free Loyalty Scheme on Jan. 31 as Rewards Move to Frasers Plus

Tesco Warns Clubcard Shoppers: £16.5 Million in Vouchers Expire on November 30

Waitrose Rolls Out ‘Little Treats’ Nationwide With Monthly Rewards for MyWaitrose Shoppers

John Lewis to Open Members-Only Lounge at Oxford Street Flagship on Nov. 4

Canadian Tire and Tim Hortons to Link Loyalty Programs in 2026

Nectar Drops Caffè Nero Points Redemption, Ending a Top-Value Perk

Tiendas 3B Surpasses 3,000 Stores as Q2 Revenue Jumps 38%

Tesco Rolls Out Clubcard Challenges Offering Up to £50 in Bonus Points

Edeka to End Genuss+ on August 30 and Transition to Payback System

Sainsbury’s Brings Personalized ‘Your Nectar Prices’ to All In-Store Checkouts

Morrisons Sees Sales and EBITDA Rise as Turnaround Efforts Accelerate

Co-op Rolls Out £10 'Thank You' Discount Following Cyber Attack

Starbucks Revamps Rewards Program to Eliminate 25-Star Reusable Cup Bonus