Shopping ❯ Retail

Customer Experience

Store Policies Store Design Loyalty Programs Self-Service Checkouts Service Quality Holiday Shopping Promotions Online Shopping Product Issues Lakeland

Lidl Expands In-App Self-Scanning to 37 More UK Stores

The phased July rollout tests mobile checkout to grow the Lidl Plus app and make shopping faster for customers.

Sephora Rolls Out Global Quiet Hours to Create Calmer Stores

79-Year-Old Banned From All Sainsbury's and Argos Stores After Row in Hook

Video of Shoppers Lounging on IKEA Hyderabad Displays Divides Online

Ikea Germany to Introduce Weekly Stille Stunde Quiet Hours in All Stores

Phone Left at Lidl Self-Checkout Is Returned, Prompting Stories of Honesty and Frustration With the Machines

Primark Launches Weekly Sensory-Friendly Hour In All Great Britain Stores

Newsquest Papers Open Searches for Best Independent Retailers

Munich Launches Four 2026 Shopping Nights With Early Spring Kickoff

Morrisons Probes Rat Footage at Glasgow Store After Video Shows Rodents on Trolley

Asda Sets March 12 Opening for First of 10 Standalone George Stores in 2026

John Lewis Partnership to Lift Shop-Floor Pay 6.9% in £108m Move From April

Morrisons Doubles More Card Points at Daily Stores Through Feb. 8

German Supermarkets Confront Checkout Friction as Staff and Shoppers Vent Online

Munich Survey Finds City Center Losing Appeal, City Pledges Action

Naked Intruder Tased at Panama City Hobby Lobby, Held on $35,000 Bond

UK Retailers Finalize Christmas Trading Plans: The Range Shuts 48 Hours, Halfords to Close Three Days

Target Restores App and Website After Global Outage in Final Holiday Week

Asda Cwmbran Honors 106-Year-Old Daily Shopper With Early Christmas Gift

Tesco Doubles Clubcard Points on Third-Party Gift Cards for December