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Customer Experience

American Airlines Reinstates Seatback Screens and Expands Premium Seating

The carrier says the move is meant to narrow its profit gap with Delta and United by attracting higher‑paying travelers.

United to Sell Economy Plus Rows That Replace the Middle Seat With a Shared Table

Air New Zealand to Retrofit 777-300ER Cabins With Doored Business Suites

Frontier and Indigo Partners Airlines Commit to Starlink on More Than 1,000 Jets

Singapore Airlines Picks Starlink for A350 and A380 Wi‑Fi Rollout Starting 2027

United Quietly Rolls Out Free Wi‑Fi for MileagePlus Members After T‑Mobile Perk Disappears

Delta Launches $1 Billion Cabin Overhaul With Next‑Gen Delta One Suites

Virgin Atlantic Speeds Starlink Rollout, Free Wi‑Fi Starts on A350s in May

Southwest to Equip 300+ Jets With SpaceX Starlink Wi‑Fi by Year‑End 2026

Edelweiss Air Sets A350 Upgrade With Business Suites and Premium Economy Starting December 2026

Alaska Airlines Puts Seattle–Rome Flights on Sale, Upgrades to Daily 787-9 Service Starting April 2026

Southwest Debuts New 737 MAX Cabin as WestJet Rolls Out Fixed‑Recline Economy

United Flies First Mainline Jet With Starlink Wi‑Fi, Kicking Off 737‑800 Rollout

Southwest, T-Mobile to Launch Free Fleetwide Wi‑Fi for Rapid Rewards Members on Oct. 24

Air India to Suspend Nonstop Delhi–Washington DC Flights From September 1