Business ❯ Airline Industry ❯ Operational Procedures

Crisis Management

Customer Service Customer Relations Technical Checks Corporate Responsibility Passenger Safety Public Relations EasyJet Operations Employee Welfare Customer Communication Passenger Rebooking

Air Canada Flight Returns After Baggage Handler Found in Cargo Hold as Investigation Begins

An investigation is underway into the ground‑handling error, with Air Canada saying it has reinforced procedures.

Spirit Flight Near Hurricane Erin Draws Scrutiny as Airline, Experts Say Routing Was Safe