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Passenger Rights

Compensation Denied Boarding Dress Code Enforcement Disputes Discrimination in Travel Dress Code Policies Emotional Support Animals Boarding Issues Baggage Policies Health Concerns Overbooking Travel Regulations Disability Rights Health and Safety Customer Service Discrimination Consumer Protection Lawsuits Disability Accommodation Lost Luggage Seating Arrangements Incidents Flight Cancellations In-flight Etiquette Seat Assignments

easyJet Apologises After Wheelchair Battery Left in Paris, Pledges Return to 14-Year-Old

The carrier says it has apologised, arranging the battery’s return today.

Southwest Airlines Apologizes After Two Blind Passengers Are Left Behind

Spirit Airlines Refuses Boarding for Post-Surgery Passenger, Issues Refund

Passengers Urged to Monitor SEQ and SSSS Boarding Pass Codes to Secure Flights

easyJet Compensates Family and Retrains Staff Following Passport Rules Error

EasyJet Apologizes and Compensates Family After Passport Rule Misapplication

United Airlines Apologizes After Falsely Accusing Multiracial Family of Trafficking

Ryanair Charges Couple £100 When Plane Swap Leaves Only One Seat

Ryanair Refuses Refund After Denying Couple Boarding and Mocking Their Situation

European Council Approves Charges for Larger Cabin Bags and Revises Delay Compensation

British Airways Defends Denial of Family's Boarding Over Child's Insect Bites

81-Year-Old Stranded in Puerto Rico After Airline Denies Emotional Support Parrot on Flight

American Airlines Sued for Racial Profiling of Black Passenger Traveling with White Wife

Rise in 'Seat Squatters' on Flights Sparks Passenger Frustration

Spirit Airlines Faces Backlash for Removing Women Over Crop Tops