Society ❯ Consumer Behavior ❯ Travel Preferences

Airline Services

Customer Expectations Seating Arrangements Service Changes Customer Satisfaction Premium Services Passenger Rights Food and Beverage Options Loyalty Benefits Food and Beverage Availability Seating Comfort

3 ARTICLES

last wk.

United Will Block Middle Seats on A321XLRs to Avoid Adding Flight Attendants

The airline plans to install a physical table module that makes center cushions unusable so the jets are certified with 150 seats and staffed with four flight attendants.

4 ARTICLES

2w ago

SWISS Unveils ‘First Grand Suite’ for A350 Launch in Early 2026

Airline Services

United Will Block Middle Seats on A321XLRs to Avoid Adding Flight Attendants

Delta May Abandon Safran VUE After Seat Fails Certification Tests

Delta to End Free Snacks and Drinks on Flights Under 350 Miles Next Week

Delta Ends Snacks and Drinks on Flights Under 350 Miles Starting May 19

WestJet Pauses Wider Rollout of Fixed‑Recline, Denser Seats After Pushback

Qantas Introduces Economy Plus With More Legroom, Launching February 2026

WestJet Makes Seat Recline A Paid Perk On Refitted 737s

SWISS Unveils ‘First Grand Suite’ for A350 Launch in Early 2026