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American Airlines Adds Automatic Seat Change to Mobile App

The opt-in feature moves eligible solo AAdvantage members into saved window, aisle or middle seats without a fee while using status and enrollment order to decide who is moved.

Overview

  • American launched the feature in its mobile app at the end of September and early October 2026, with the change appearing in App Store notes for version 2026.28.
  • Solo AAdvantage members with an assigned seat can opt in after booking and choose a window, aisle or middle preference for automatic monitoring and reassignment.
  • Moves are limited to the passenger’s ticketed cabin, carry no extra charge, will not place customers into higher‑priced seats, and exclude exit rows and multi‑passenger reservations.
  • When multiple customers seek the same seat type, the system gives priority first to AAdvantage status and then to the order in which members enrolled for the service.
  • American says the tool was built through its two‑year ADEPT program using early‑career technologists and AI‑enabled development tools, and the rollout follows a broader airline trend of adding automated services to apps.