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Airline Operations

Customer Service Flight Cancellations Flight Management Flight Disruptions Flight Scheduling Customer Experience Crisis Management Passenger Services Flight Delays Customer Impact

Icelandair Probes Unauthorized Low Flyover by Retiring 757 Captain

The case signals closer scrutiny of safety practices by regulators.

American Airlines Passenger Removed Over Loud Phone Video on Miami–Tampa Flight

Air India Debunks Viral Claim of Flight Through Restricted Middle East Airspace

IndiGo Extends Cancellations on Tbilisi, Almaty, Baku and Tashkent Routes to March 28

Winter Storm Curbs U.S. Air Travel, With Charlotte Hub Leading Cancellations Sunday

IndiGo Cancels Tbilisi, Almaty, Tashkent and Baku Flights Through Jan. 28 as Carriers Avoid Iranian Airspace

Delta to Restore Daily Binghamton Flights This Spring After Exit Plan

DGCA Panel Submits Confidential Report on IndiGo Disruptions for Government Review

Venezuela's International Flights Largely Halted as Copa and Wingo Extend Suspensions to Dec. 12

Airlines Race To Update A320 Fleets After EASA Orders ELAC Fixes as IndiGo Says Its Work Is Done

Avelo to Exit Bradley, Cutting Connecticut’s Only Nonstop to Jamaica

Airlines Suspend Madagascar Flights After Mutinied Unit Claims Control

Ground Stop Lifted After Gas Odor Forces Evacuation of Atlanta’s Airport Control Tower

Vigo Airport ILS Fault Forces 20 Diversions, Disrupting 2,500 Travelers

Spirit to Exit Hartford and Minneapolis as Network Shrinks Under Restructuring

United Briefly Grounds U.S. and Canada Departures for Second Time in Two Months

Virgin Australia Adds Extra Brisbane–Melbourne Flights for AFL Grand Final

Nuuk Airport Reopens International Screening After Training Lapses Halted Flights

Ground-Handling Strikes Hit Spanish Airports as Long-Weekend Travel Begins

United Airlines Restores Flights After Unimatic Outage but Backlog Persists