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Alaska Airlines Restarts Operations After Nationwide IT Outage

After resolving a sudden data-center hardware failure, the carrier warns of lingering delays as it repositions aircraft crews

FILE - Alaska Airlines aircraft sits in the airline's hangar at Seattle-Tacoma International Airport, Jan. 10, 2024, in SeaTac, Wash. (AP Photo/Lindsey Wasson, File)
An Alaska airlines Boeing 737 takes off from Los Angeles International Airport  in Los Angeles, California, on March 6, 2024.
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Alaska Airlines planes are seen at Anchorage airport on Monday, in Deadhorse, Alaska.

Overview

  • The airline lifted a system-wide ground stop by 11 p.m. PT Sunday, ending a three-hour halt of all Alaska Airlines and Horizon Air departures.
  • Alaska traced the outage to an unexpected failure of multi-redundant hardware at its primary data center and is working with its vendor on equipment replacement.
  • FAA advisories confirmed that every mainline and regional subsidiary flight was held on the ground to contain the operational disruption.
  • More than 150 flights have been canceled since the outage and additional schedule impacts are expected as aircraft and crews return to position.
  • This marks the second full-fleet halt in just over a year, underscoring recurring vulnerabilities in the carrier’s digital infrastructure.