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Consumer Rights

Public Complaints Refunds Travel Disruptions Travel Industry Travel Experiences Delivery Issues

British Airways Defends Denial of Family's Boarding Over Child's Insect Bites

The airline cites safety concerns after remote medical advice overruled on-site clearance, leaving the family seeking a refund.

Royal Caribbean Admits Error After Denying Boarding to Special Needs Teen

IRCTC Website Experiences Third Outage in December, Disrupting Tatkal Bookings