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Customer Service

British Airways Achieves Record Punctuality with AI Innovations

The airline reports 86% of Heathrow flights departed on time in Q1 2025, but long delays remain above pre-pandemic levels as summer travel looms.

American Airlines Expands Boarding Technology to Prevent Line Cutting

Qantas Apologizes for Broadcasting Explicit Film on Flight

Delta Flight Diverts After Cabin Pressure Issue Causes Passenger Injuries

Heathrow Airport Reports Record Passenger Numbers Amid Profit Turnaround