Overview
- Operations resumed late Thursday after a multi-hour nationwide ground stop requested by the airline was lifted at 11:30 p.m. PT.
- The outage caused more than 229 cancellations initially, rising to over 400 by Friday as recovery continued, with further delays expected during aircraft and crew repositioning.
- Alaska said key operational systems were disrupted by a failure at its primary data center, and it emphasized that flight safety was not compromised.
- Horizon Air flights were included in the halt, while Hawaiian Airlines continued to operate normally.
- The airline put a flexible travel policy in place, postponed its earnings call, and said it will bring in outside technical experts to assess and harden its IT systems.