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Saks Fifth Avenue Announces Closure of San Francisco Union Square Store

The iconic department store, a fixture since 1997, will shut its doors on May 10, 2025, as part of a corporate strategy focused on long-term growth.

FILE: Shoppers and pedestrians walk past the Saks Fifth Avenue store in downtown San Francisco. 
FILE: An exterior view of the Saks Fifth Avenue store in downtown San Francisco. 
The Saks Fifth Avenue storefront at San Francisco’s Union Square. April 23, 2025. NBC Bay Area Photo/ Alyssa Goard.
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Overview

  • Saks Fifth Avenue's Union Square location in San Francisco will permanently close on May 10, 2025, after nearly three decades of operation.
  • The closure follows a shift to appointment-only shopping and layoffs in 2024, part of a broader integration strategy by the retailer's parent company, Saks Global.
  • Employees, including general manager Anna Chung, are being offered transfers to Neiman Marcus or severance packages, with Chung taking a position at Neiman Marcus.
  • Customers are being directed to shop at Neiman Marcus, the Fifth Avenue Club in Palo Alto, or online platforms Saks.com and NeimanMarcus.com.
  • Union Square faces ongoing retail challenges, but revitalization efforts include upcoming openings such as a Nintendo store in May 2025 and a Zara flagship in 2026.