Business ❯ Hospitality

Resort Management

Guest Services Customer Experience Renovation Projects Guest Experience Customer Service Maintenance Renovations Refurbishment Construction Operational Changes

Disney Guests Criticize Refillable Resort Mugs for In‑Park Restrictions

Fans say the RFID‑controlled $23 mugs only work at resort beverage stations, prompting calls for park refills and other policy changes.

Disney to Reimagine Rooms at Art of Animation Resort Starting Summer 2027

CFTOD Orders Short-Term Fix at Buena Vista Drive and Western Way

Disney Extends Turf Club Refurbishment at Saratoga Springs Into Late September

Disney Pushes Beach Club Finish to Late 2027 With Resort-Wide Refurbishments Underway

Disney Halts Polynesian Village Boat Service Through June 5

Crew’s Cup Lounge Reopens at Disney’s Yacht Club as Yachtsman Steakhouse Closes for Refresh

Dollywood Sets Cashless Rollout at Splash Country, DreamMore and HeartSong

Disney World Restores Free Airport Luggage Transfer for Value Resorts Through 2026

Disney Sets May 2 Return for Wilderness Lodge–Magic Kingdom Boat Service

Disneyland Tightens Security as Optional Facial-Recognition Lanes Go Live

Bay Cove Pool at Bay Lake Tower Reopens Early After Maintenance

Banned Driver Arrested Near EPCOT After SUV Found Packed With Disney Merchandise

Disney World Temporarily Halts Wilderness Lodge Boats for Dock Repairs

Five Disney World Resorts Are Booking Up Fast for Summer 2026

Walt Disney World Culinary Director Scott Hunnel Retires

Wilderness Lodge Boat Service Suspended for Dock Work as Polynesian Plans May Closure

Disney’s Polynesian to Suspend Boat Service May 11–June 5 for Dock Refurbishment

Disney to Temporarily Close Lake Buena Vista Golf Course for 2026 Renovation

Disney World Limits Disney Springs Bus Access, Clears Ferry Queue Expansion