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Passenger Experience

Travel Regulations Meal Service Travel Incidents Expectations Cabin Design First Class Seating Conflict Resolution

American Adds First‑Class Rows to A319 and A320 in Fleetwide Retrofit

The airline is shrinking seat pitch and reworking galleys to keep or raise total capacity so it can sell more premium seats.

American Airlines Weighs Seatback Screens and LEO Wi‑Fi Overhaul

American Airlines Adds Third First-Class Row on A319s as Retrofit Program Begins

American Airlines Removes Gate Bag Sizers to Speed Boarding

American Airlines Launches Multi-Year Overhaul of American Eagle Jets