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Incident Reports

Passenger Management Boston Logan Airport Denver Airport Incident Passenger Impact Passenger Reactions Passenger Experience Crew Conflicts Developing Stories Logan International Airport

United Flight Delayed Nearly 4 Hours After Flight Attendant Dispute Forces Re‑Crew

An inflight manager replaced the cabin crew over a teamwork concern at nonbase Des Moines.

‘Verbally Abusive’ Passenger Forces JetBlue Boston–Las Vegas Flight to Return to Logan