Customer Service

Crisis Management Passenger Safety Crisis Communication Travel Waivers Incident Management Passenger Assistance Passenger Management

3 ARTICLES

last mo.

Shenzhen Airlines Passenger Bites Crew Member During Mid-Air Dispute

A fight over body odor and perfume delayed a Shenzhen-to-Shanghai flight by two hours, with two passengers in police custody and a flight attendant recovering from minor injuries.

10 ARTICLES

2mo ago

Air India Passengers Stranded in Siberia Safely Arrive in San Francisco

Customer Service

Shenzhen Airlines Passenger Bites Crew Member During Mid-Air Dispute

Air India Flight Returns to Mumbai After Mid-Air Bomb Threat Hoax

Passenger Detained After Opening Emergency Exit on IndiGo Flight Before Takeoff

Turkish Airlines Faces Bedbug Complaints Across Multiple Flights

Man Arrested After Boarding Wrong EasyJet Flight at Manchester Airport

Major Airlines Halt Israel Flights Amid Escalating Regional Conflict

Air India Passengers Stranded in Siberia Safely Arrive in San Francisco