Business ❯Aviation Industry ❯Airline Management

Customer Service

Crisis Management Passenger Accommodations Apologies and Compensation Passenger Relations Ticketing Policies Passenger Communication Passenger Experience Passenger Compensation Passenger Compliance Passenger Arrangements

Turkey Enforces Fines on Passengers Who Stand Before Plane Stops

Carriers are required to revise landing announcements under new rules targeting premature deplaning to enhance safety.

United Airlines Flight UA889 Aborts Takeoff in Beijing After Engine Fire

Air India Flight Returns to Chicago After Toilets Clogged by Improperly Disposed Items

American Airlines Flight Makes Emergency Landing at JFK After Bird Strike

Lufthansa Extends Flight Suspensions to Beirut and Tehran

Smoke Incident Delays Dubai-Bound Emirates Flight at Chennai Airport

American Airlines Flight to Madrid Diverted to JFK Due to Overflowing Bathroom