Banking Industry

Customer Service Regulatory Compliance Customer Relations Consumer Services Customer Security Branch Operations Fee Structures Fraud Prevention Consumer Banking Fraud Risks

Suspects Identified in $240K Fraud Against Vikings’ Dallas Turner

Investigators are awaiting the results of JPMorgan Chase’s internal security probe into how the scammer obtained Turner’s account details.

Ex-Vigo Bank Manager Avoids Prison with Suspended Sentence After Repaying Stolen Funds

Spain Begins Mandating Accessibility Features on New ATMs

New Phishing Wave Targets Commerzbank and PayPal Customers in Germany

NAB Staff Save 84-Year-Old Grandmother from $50,000 Remote Access Scam

Shell to End Free Cash Withdrawals at 1,300 Stations on June 30

German High Court Limits Refund Claims for Illegal Bank Fees to Three Years

Phishing Scams Target German Bank Customers and Deutsche Bahn Users

UK Banks to Close 85 Branches in June as Digital Banking Expands

German Banks to End Shell Cash Withdrawal Partnership in June

German Banks and Deutsche Bahn Issue Urgent Warnings Over Sophisticated Phishing Scams

Monzo Apologizes After Scam Leaves Customer Saddled with £6,000 Loan

Spanish Courts Order Abanca to Refund Victims of Phishing and Smishing Scams

Phishing Scams Target German Bank Customers with Threats of Account Depletion

Texas Judge Overturns Biden-Era Rule Capping Credit Card Late Fees

French Banks Face Renewed Criticism Over Opaque Overdraft Fees

Senate Votes to Overturn $5 Cap on Bank Overdraft Fees

Senate Votes to Overturn Biden-Era Overdraft Fee Cap

Major UK Banks Face Service Outages on Payday, Affecting Millions

GOP Pushes Legislation to Repeal Overdraft Fee Cap, Benefiting Banks