Business ❯ Service Industry

Airline Industry

Customer Service Customer Relations Customer Experience Customer Satisfaction Customer Conduct Catering Services Crisis Management Food Management Operational Issues

United Sets March 1 Switch to Preorder-Only Fresh Meals in Economy

The airline says advance selection through its app will cut catering waste by more than 100,000 pounds a year.

British Airways Replaces Hot Breakfast in Club Europe on Eight Short Routes From January 7

American Airlines to Remove Gate Carry-On Bag Sizers Starting Monday