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Klarna

Klarna Reverses AI-Only Strategy, Pilots Return of Human Customer Service

After replacing 700 workers with AI and facing service quality issues, the fintech firm is testing a remote gig-style hiring model for human agents.

Klarna Reports Q1 Revenue Growth but Doubles Net Loss as IPO Plans Remain Stalled

Klarna and DoorDash Partner to Introduce BNPL Options for Food Delivery

DoorDash Partners with Klarna to Offer Flexible Payment Options

Klarna Secures Exclusive Walmart BNPL Partnership, Replacing Affirm

Klarna Files for U.S. IPO Following 24% Revenue Growth in 2024

Klarna Files for US IPO Amid Valuation Recovery

Klarna to Halve Workforce as AI Drives Efficiency

Klarna's Buy Now, Pay Later Service Sees Tenfold Increase Since Pandemic