Customer Relations

Brand Image Public Perception Social Media Impact Consumer Behavior Customer Backlash Service Improvement Error Management Brand Strategy

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4w ago

Asda to End Blue Light Card Discounts for Emergency Workers by May 27

The supermarket is discontinuing its pandemic-era partnership with the Blue Light Card scheme, impacting over four million key workers as it shifts to a new pricing strategy.

9 ARTICLES

last mo.

Delta Apologizes After Viral Video Shows Mishandling of College Golf Team's Equipment

Customer Relations

Asda to End Blue Light Card Discounts for Emergency Workers by May 27

Tesco Apologizes for £100 Clubcard Points Email Error

Deutsche Bahn Introduces New Passenger Communication Measures for Disruptions

Starbucks Ends Open-Door Policy, Restricting Access to Paying Customers

Chipotle Expands Portion Sizes After Customer Backlash

Peloton Introduces $95 Activation Fee for Secondhand Bikes

Delta Apologizes After Viral Video Shows Mishandling of College Golf Team's Equipment