Business ❯Aviation ❯Airline Operations

Customer Experience

Seating Arrangements Premium Products Boarding Technology Seat Selection Baggage Handling Technology Integration Travel Assistance Service Improvements Seating Policy Delays Service Failures

SAS Expands Lounge Access to Around 35 European Airports Starting Oct. 1

The move supports SAS's reinstated intra‑Europe Business Class to align benefits with SkyTeam standards.

Spirit Airlines Cuts 200 Jobs as Part of Bankruptcy Restructuring

United Airlines Launches AirTag Integration for Faster Lost Luggage Recovery

Senators Criticize Airlines Over 'Junk Fees' and Passenger Treatment

Southwest Airlines to Introduce Assigned Seating by 2026

Southwest Airlines Considers Overhauling Boarding and Seating Policies