Flight Operations Labor Relations Financial Performance Customer Service Operational Challenges Corporate Responsibility Discrimination Discrimination Cases Customer Relations Civil Rights Violations Market Trends Lufthansa Airlines Turnaround Strategies Operational Strategies Cost Management Passenger Experience Corporate Restructuring Job Reductions Technology Integration Market Strategy Ita Operations Investment Challenges Growth Strategy Customer Service Improvements Financial Investments Investments Market Strategies Mergers and Acquisitions Market Challenges Acquisitions Regulatory Issues Germany Takeover Strike ITA Airways Strike action Fleet Management International Expansion Carsten Spohr Flight Plans