Business ❯ Transportation ❯ Airlines

Customer Service

Crisis Management Passenger Experience Passenger Rights Operational Issues Flight Delays Travel Advisory Passenger Policies Passenger Assistance Passenger Communication Refund Policies

Lufthansa Cabin Crew Strike Grounds Hundreds of Flights in Germany

The walkout underscores a months-long bargaining stalemate tied to the wind-down of regional unit CityLine.

High Winds Force easyJet Amsterdam–Edinburgh Flight to Declare Emergency and Divert to Manchester

Southwest Flight Diverts to Atlanta Over Security Alert as FBI Rules Out Credible Threat

Munich Airport, Lufthansa Pledge Overhaul After Passengers Stranded on Planes

Jet2 Flight Diverted to Brussels After Mid‑Air Brawl

Passengers Occupy Brindisi Runway After Wizz Air Diverts Two Tirana Flights

Police Removal of Disruptive Passengers Forces Cancellation of Belfast–Hurghada Flight

Ground Equipment Fire Triggers Evacuation of LATAM Flight at São Paulo’s Guarulhos

Virgin Australia Launches Pets-in-Cabin Trial on Select Melbourne–Queensland Flights

Ryanair Luton–Alicante Flight Diverts to Toulouse After Violent Onboard Disorder

EasyJet Manchester–Corfu Flight Diverts to Milan Over Disruptive Passenger

Air India Delhi–Bhubaneswar Flight Carrying Odisha CM Diverts to Kolkata, Lands Safely

Virgin Australia Bali–Brisbane Flight Left Without Working Toilets for Six Hours

Hazmat Crews Board BA Jet After Mid-Flight Illness Forces Diversion to Venice

Expert Says Virgin Australia’s Sudden Descent Was Standard Response to Cabin Depressurisation

Brawl Over Crying Baby Halts Ryanair Flight on Arrival in Lisbon

EasyJet Flight Diverts to Paris After Squawk 7700 Emergency Alert

Delta Diverts Transatlantic Flight to Azores, Passengers Arrive in New York After 31-Hour Delay

Delta’s Diverted A330 Under Maintenance in Azores After Emergency Landing

EasyJet Flight Forced to Land After Passenger Urinates in Aisle