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Passenger Rights Passenger Experience Baggage Handling Family Travel Passenger Communication Refunds Lost Luggage Travel Incidents Discrimination United Airlines

3 ARTICLES

3d ago

United Employee Told Passenger 'Maybe We Should Call ICE' in Viral SFO Confrontation

The filmed exchange at an SFO United counter prompted an airline investigation, raising public concern about possible misuse of immigration enforcement.

7 ARTICLES

4d ago

United Agent Appears to Threaten Passenger With ICE at San Francisco Airport

8 ARTICLES

last mo.

Landon Donovan and Ian Darke Call Out United After Flight 404 Left Passengers Stranded

5 ARTICLES

last mo.

EasyJet and NHS Doctor in Dispute Over Hand-Luggage Check That Led to Denied Boarding

3 ARTICLES

6mo ago

Air France Defends Removal of Brazilian Family From Paris–Salvador Flight After Business-Seat Dispute

3 ARTICLES

6mo ago

Lisa Vanderpump Says American Airlines Took Her Off 3 Planes, Leaving Her Stranded for 12 Hours

4 ARTICLES

7mo ago

Air Congo Passengers Jump From 737 in Kindu After Hours Without Stairs

4 ARTICLES

9mo ago

Jet2 Defends Denial of Boarding After In-Flight Illness Triggers Medical Form Requirement

3 ARTICLES

10mo ago

UK Family Alleges TAP Meal Caused Violent Illness, Says Airline Offered Little Help

3 ARTICLES

11mo ago

Father Barred From £4,000 Lanzarote Holiday After Staff Tear Passport Sticker

5 ARTICLES

last yr.

British Airways Apologizes for Downgrade; Grandmaster’s Luggage Still Missing

4 ARTICLES

last yr.

Silver Airways Shuts Down After Failed Chapter 11 Restructuring

6 ARTICLES

last yr.

81-Year-Old Stranded in Puerto Rico After Airline Denies Emotional Support Parrot on Flight

8 ARTICLES

last yr.

Cat Travels 4,500 Miles After Being Overlooked in Plane Cargo Hold

15 ARTICLES

last yr.

United Airlines Launches AirTag Integration for Faster Lost Luggage Recovery

Customer Service

United Employee Told Passenger 'Maybe We Should Call ICE' in Viral SFO Confrontation

United Agent Appears to Threaten Passenger With ICE at San Francisco Airport

Landon Donovan and Ian Darke Call Out United After Flight 404 Left Passengers Stranded

Influencer Accused of Faking Injury to Win Air India Business‑Class Upgrade

France Reports EES Kiosk Failures as UK Updates Portugal Advice

Overnight Rule Reversal at Ben Gurion Leaves Ticketed Flyers Stranded

EasyJet and NHS Doctor in Dispute Over Hand-Luggage Check That Led to Denied Boarding

Air France Defends Removal of Brazilian Family From Paris–Salvador Flight After Business-Seat Dispute

Lisa Vanderpump Says American Airlines Took Her Off 3 Planes, Leaving Her Stranded for 12 Hours

Air Congo Passengers Jump From 737 in Kindu After Hours Without Stairs

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Customer Service

Jet2 Defends Denial of Boarding After In-Flight Illness Triggers Medical Form Requirement

UK Family Alleges TAP Meal Caused Violent Illness, Says Airline Offered Little Help

Father Barred From £4,000 Lanzarote Holiday After Staff Tear Passport Sticker

British Airways Apologizes for Downgrade; Grandmaster’s Luggage Still Missing

Silver Airways Shuts Down After Failed Chapter 11 Restructuring

81-Year-Old Stranded in Puerto Rico After Airline Denies Emotional Support Parrot on Flight

Cat Travels 4,500 Miles After Being Overlooked in Plane Cargo Hold

United Airlines Launches AirTag Integration for Faster Lost Luggage Recovery

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Customer Service