Business ❯ Finance ❯ Banking

Customer Relations

Client Acquisition Client Services Client Growth Membership Benefits Account Management Customer Satisfaction Bonus Payments Member Benefits Client Communication Client Base

Bank Rep Hung Up on Pope Leo During Account Update Call

Bank ID rules can trip up even prominent customers.

Capital One’s $425 Million Savings-Rate Settlement Wins Final Court Approval

Santander Completes Near-£3bn TSB Takeover to Form a Top-Three UK Bank

ANZ Half-Year Profit Rises to $3.65 Billion

Lloyds Clarifies Email Alerts After Complaint Over Paper-Only Preference

Nationwide’s Virgin Money Deal Widens Access to £100 Bonus but New Members Miss 2026

OCC and FDIC Finalize Rule Removing ‘Reputation Risk’ From Bank Supervision

Nationwide Sets 7-Day Joint-Account Window and 2-Hour Payment Guide

Nationwide Urges Members To Meet March 31 Check for Potential £100 ‘Fairer Share’ Payout

Lloyds Says March App Bug Exposed 448,000 Users as Payouts Begin

30e and Itaú Unibanco Seal Five-Year Exclusive Pact to Stage 800+ Concerts Across Brazil

Nationwide Members Urged to Prep by March 31 as 2026 ‘Fairer Share’ Remains Unconfirmed

RBI Draft Targets Bank Mis-Selling With Refunds and Dark-Pattern Ban

TSB Profit Jumps 21% as Santander Takeover Moves Toward Approval

BBVA, Santander Post Record 2025 Profits as Banks Roll Out Bigger Shareholder Payouts

Illinois Shuts Metropolitan Capital Bank in First U.S. Bank Failure of 2026

Prosperity Bancshares to Buy Stellar Bancorp in $2 Billion Cash-and-Stock Deal

M&T Bank Posts Q4 Profit Gain, Sets 2026 NII Guidance

Deutsche Bank and Postbank Users Report Ongoing Login Problems After Monday Outage

Nationwide Sets Jan. 1 Deadline to Cash £50 'Thank You' Cheques