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Consumer Rights

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France Bans Unsolicited Telemarketing Calls

Companies must obtain prior, revocable consumer consent and face heavy per-call penalties to curb intrusive and fraudulent sales calls.

Osiptel Issues Rules Requiring Real-Time Checks to Enforce Seven-Line Mobile Limit

TRAI Moves to Bar Spam Labels on 140 and 1600 Calls and Seeks Power Over Caller‑ID Apps

CRTC Warns Bell Over $40 ‘Device Handling’ Charge Ahead of Fee Ban

CRTC Bans Activation, Plan‑Change and Certain Cancellation Fees for Wireless and Internet Services

OSIPTEL Begins Third Mass Blocking of 100,000 Unregistered Phones in Peru

Arcep Orders Unverified Caller IDs to Display as ‘Number Masked’ From January 1

Peru Bill Would Require Caller ID Prefix for Call-Center and Telemarketing Calls

AgCom Sets Nov. 19 Launch of Filter to Block Spoofed Mobile Calls

Robocalls Climb to Six-Year High as Fewer Carriers Deploy Required Protections

Agcom Approves New Regulation to Combat Caller ID Spoofing and Fraudulent Telemarketing