Society ❯ Consumer Behavior ❯ Travel Trends

Airline Policies

Customer Experience Customer Loyalty Programs Customer Expectations Seating Arrangements Fee Acceptance Impact of Credit Cards on Travel Baggage Fees Customer Feedback

Delta Ends Snacks and Drinks on Flights Under 349 Miles Starting May 19

Delta says the shift will create a consistent cabin routine that reduces rushed service.

Southwest Airlines Ends ‘Two Bags Fly Free’ Policy with New Fee Structure

Air Transat Introduces Baggage Fees for Lowest Fare Classes