Finance ❯ Banking ❯ Customer Service

Account Management

Switching Process Direct Debits Switching Accounts Mobile Banking Eligibility Criteria Online Banking User Experience Joint Accounts Transaction Monitoring Minimum Balance Requirements

Nationwide: New Joint Accounts May Take Up to Seven Days to Appear in the App

The guidance helps customers plan access to new joint accounts without mistaking a delay for a problem.

Lloyds Launches 'Big Switch Bonanza' With £500 Premier Bonus and New Cashback

UK Banks Clarify Switch Bonuses and Timelines as Cash Offers Reach £400

UK Banks Roll Out £175–£750 Switch Bonuses as 2025 Transfers Top One Million

French Banks Reverse Erroneous Charges After Crédit Mutuel Arkéa Glitch

UK Banks Escalate Switching Bonuses as Santander Adds £25 Voucher and Plans 44 Branch Closures

UK Banks Launch Switching Bonuses as HSBC Offers Up to £750 for Premier Customers

TSB Launches Up to £230 Switching Incentive for Spend and Save Account

Lloyds Sets £250 Switch Bonus Deadline, Clarifies How Joint Applicants Qualify

Lloyds Addresses Complaints Over Missed £200 Switch Bonus

Lloyds Bank Offers £250 to Switch to Club Lloyds Accounts Before 3 February

Lloyds Bank Offers £250 to Switch to Club Lloyds by February 3

Lloyds £200 Switching Bonus Ends Today as Bank Sets Out Four-Step Rules

Santander Cuts Edge Up Account Interest to 2.1% From Today

Lloyds Clarifies Refer‑a‑Friend Rules as Year‑End £250 Deadline Nears

Lloyds Bank £200 Switching Bonus Ends 17 December

Virgin Money to Lift Club M Account Fee to £14 From February 1, 2026

UK Banks Dangle £175–£400 Switching Bonuses as Pre-Christmas Deadlines Hit

Santander Confirms £200 Switch Payout Within 90 Days as Barclays’ £900 Deadline Nears

Nationwide Clarifies FlexDirect Terms: 5% on Up to £1,500, No Monthly Deposit Required