Society ❯Customer Service

Consumer Behavior

Public Reactions Conflict Resolution Market Trends

U.S. Traveler Secures Refunds Using AI After Non-Refundable Trip Cancellation

ChatGPT-drafted appeal letters helped overturn strict no-refund policies, sparking online debate about AI's role in consumer advocacy.

Germany’s Sparkassen Reaffirm Commitment to 10,000-Branch Network

Chipotle Customer Caught on Video Assaulting Employee Over Order Dispute