Society ❯Public Services ❯Transportation Services

Customer Experience

Passenger Rights Service Reliability Service Quality Service Improvement Travel Disruptions Cleanliness Standards Hygiene Standards

Train Services Restored After Lille Accidents and Major Cable Theft

Swift repairs combined with emergency support restored normal service by mid-afternoon.

Deutsche Bahn Stops ICE 886 in Nuremberg Over Cleanliness, Faces Criticism

Deutsche Bahn Introduces New Passenger Communication Measures for Disruptions

Deutsche Bahn Reports Worst Punctuality in Over Two Decades

Eurostar Breakdown in Channel Tunnel Causes Major Delays

Deutsche Bahn Reports Record 4.9 Million Holiday Travelers