Society ❯Consumer Behavior

Customer Satisfaction

Living Wage Portion Consistency Product Packaging Product Quality Loyalty Programs Product Reviews Service Quality Technology Impact Service Industry Brand Perception

VNYL Inc Acquires Vinyl Me, Please, Pledges Customer Redress and Tech Overhaul

VNYL will settle outstanding refunds by overhauling the service with its proprietary technology to improve customer experience.

Asda Ends Blue Light Card Discount, Affecting Millions of Key Workers

Klarna Rehires Human Agents After AI-Driven Service Falls Short

Wells Fargo Study Reveals Inconsistent Portion Sizes at Chipotle

Tesco Reports Robust Sales Growth as Inflation Eases