Finance ❯Banking

Customer Experience

Service Changes User Complaints Account Switching Mobile Banking Social Media Financial Pressure Relief Account Operations Service Quality Bank Switching User Registration

Public Sector Banks Remove Minimum Balance Penalties; Indian Bank Cuts Lending Rate

The banks’ latest reforms boost access for priority customers through targeted fee relief alongside measured service charges.

State Bank of India Restores Digital Services After Hours-Long Outage

Nationwide Begins Disbursing £100 Fairer Share Bonus to Four Million Members

Lloyds, Halifax and Bank of Scotland scrap Post Office pay-in slips for cash and cheques

Santander offers £180 bonus to switch current accounts

TSB Launches £310 Current Account Switching Offer, Its Most Generous Yet

Nationwide Confirms Incoming Payment Delays on Banking App

Santander Ends Non-Regulatory SMS Alerts for UK Customers

NatWest, Barclays, and Santander Implement Major Banking Changes

RBI Extends Paytm Bank Deadline Amid Compliance Issues