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1h ago

Zárate Names AI Chatbot ZARA as Non‑Human Municipal Director With Power to Sign Resolutions

The decree sets a November 26 private tender with a 75 million‑peso budget to choose the implementing company.

Marcelo Matzkin, intendente del municipio de Zárate
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Bajo la silueta del Complejo Zárate-Brazo Largo, un emblema de ingeniería y conexión, la ciudad de Zárate marca un nuevo hito al nombrar a ZARA, una Inteligencia Artificial, como funcionaria municipal

Overview

  • Local officials say the move makes Zárate the first city in Argentina to formally place an AI system in a director‑level post within the government organigram.
  • Decree No. 532/25 establishes the new office under the Subsecretaría de Innovación y Accesibilidad Digital and authorizes ZARA to manage expedientes and sign administrative resolutions.
  • The system is slated to provide 24/7 citizen services, handling trámites, complaints, appointment requests and personalized queries with routing to relevant areas.
  • The procurement will be evaluated by a Commission of Pre‑adjudicación that includes the Secretary of Production, the Subsecretary of Innovation and Accessibility Digital, and the Director of Purchasing.
  • City leaders are coupling the rollout with a 15‑year tax exemption to attract AI companies, while the mayor says the tool is intended to augment municipal staff rather than replace jobs.