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Zoox Starts Free Robotaxi Rides for Early Users in San Francisco

The early‑rider rollout uses a federal research exemption that allows free demonstrations but not paid trips.

Overview

  • Access is through a waitlist in the Zoox app, with point‑to‑point rides available within SoMa, the Mission and the Design District.
  • The vehicles are purpose‑built and fully driverless, lacking a steering wheel, pedals and side mirrors, with inward‑facing seating for four.
  • Zoox says it has about 50 robotaxis operating across San Francisco and Las Vegas and has opened a Hayward factory to scale production.
  • Charging fares will require both a commercial exemption from NHTSA and a California Public Utilities Commission permit, with Zoox targeting broader access and waitlist removal in 2026.
  • The launch places Zoox in direct competition with Waymo’s paid service, which is expanding to highways and new cities, as Tesla continues limited pilots with in‑car safety monitors.