Overview

• Zoom users worldwide were unable to access meetings or its website starting around 2:30 p.m. ET, with outage reports peaking at 68,000 by 3:00 p.m., according to DownDetector.
• The company identified domain name resolution issues affecting Zoom Meetings, Zoom Phone, and other core services, and began investigating the cause at 3:17 p.m. ET.
• Services were largely restored within two hours, with functionality returning for most users by 5:00 p.m. ET.
• Unverified claims of a DDoS attack by a group called DarkStorm circulated on social media, though Zoom has not confirmed any malicious activity.
• The outage highlights the reliance on cloud-based communication tools like Zoom, which serves millions daily, and raises concerns about the vulnerabilities of such platforms.