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Zoom Raises 2026 Outlook After Q3 Beat as AI Tools Gain Traction

Stronger enterprise demand alongside broad AI adoption underpinned the higher targets.

Overview

  • For the quarter ended Oct. 31, revenue reached $1.23 billion and adjusted earnings were $1.52 per share, topping LSEG estimates of $1.21 billion and $1.44.
  • Full-year guidance increased to $4.85–$4.86 billion in revenue with adjusted EPS of $5.95–$5.97.
  • Zoom guided the current period to about $1.23 billion in revenue and roughly $1.49 in adjusted EPS.
  • Growth was led by enterprise offerings including Phone, Contact Center, Virtual Agent, and AI Companion 3.0, with a Custom AI Companion add-on priced at $12 per user monthly and support from a new Nvidia Nemotron partnership.
  • The company expanded its share repurchase authorization by $1 billion and reported 4,363 customers spending over $100,000 annually with 2.7% average monthly churn among smaller customers.