Overview
- Speaking at TechCrunch Disrupt 2025 on October 27, Eric Yuan detailed Zoom's developing 'digital twin' avatars that can attend meetings and speak on a user's behalf.
- He said he has already used an AI avatar to represent him during a Zoom earnings call earlier this year.
- Yuan framed the shorter workweek as a five-year goal enabled by automation that offloads routine tasks rather than a guaranteed outcome.
- Zoom is concentrating investment in AI across its collaboration suite, with priorities he summarized as "AI, AI, and AI."
- Outlined use cases included AI triaging email and digital twins handling the first pass of contract negotiations, and Dataconomy noted his outlook aligns with views from other tech leaders on workflow optimization.