Overview

• Zomato raised its per‑order platform fee to Rs 12 from Rs 10, with the revised charge applying across cities and to Gold members.
• Rival Swiggy recently increased its platform fee to Rs 14 in select pin codes during the festive demand surge.
• Reports citing people familiar with the matter describe the fee increases as temporary and suggest a rollback once volumes stabilize.
• Zomato’s parent reported a 90% year‑on‑year drop in quarterly net profit to Rs 25 crore even as revenue rose 70%, while Swiggy’s quarterly loss widened to Rs 1,197 crore on higher Instamart spending and revenue climbed 54% to Rs 4,961 crore.
• Competition is building as Rapido’s Ownly launches in Bengaluru neighborhoods with restaurant commissions of roughly 8–15%, compared with 16–30% on incumbents.