Overview

• Customer Satish Sarawagi posted photos on X showing a disposable glove inside a delivered sandwich from Salad Days ordered through Zomato.
• He shared an order screenshot listing two items: a broccoli, corn and basil pesto sandwich on sourdough and a smoked cottage cheese and pepper sandwich.
• Zomato’s support handle replied that it was “absolutely shocked,” saying it would take up the issue with the restaurant partner and contact the customer.
• Salad Days stated it has begun a “thorough investigation,” flagged the involved kitchen for urgent review, and asked the customer to share contact details via DM.
• Sarawagi later criticized an 18-hour wait for a response from the restaurant and questioned the relevance of a refund.