Overview
- Zomato announced on Monday that it has adopted a zero-tolerance policy and immediately turned off listings for dishes restaurants had declared contained analogue dairy.
- The company told merchant partners to verify supplier labels, switch to natural dairy where possible, or remove affected menu items if they cannot switch right away.
- Zomato said it will delist restaurants that remain non-compliant and may recover losses, costs or damages arising from deliveries of non-compliant products.
- Regulators pressed the issue after Maharashtra testing from April 2025 to March 2026 found roughly 35% of paneer samples failed standards, and the state imposed a one-year ban on analogue paneer.
- The move aims to improve ingredient transparency for customers and could force a shift in supplier practices and menus, with inspectors and platform enforcement likely to shape which restaurants can stay listed.