Overview
- Zoho Pay is in internal closed testing with a phased India rollout planned and no public launch date announced.
- Once released, the service will be offered as a standalone app and inside Arattai to enable payments without leaving chat.
- Zoho holds final approval as a payment aggregator and already runs Zoho Payments for businesses in India.
- Published details list support for UPI, cards and Banking Connect, platform fees such as 0.5% for UPI and 2% for cards/netbanking/RuPay, and PCI DSS Level 1 and ISO 27001:2022 compliance.
- The push follows new PoS hardware and QR soundbox unveilings and sits within a broader roadmap that includes lending, broking, insurance and investments.