Overview
- Zero, which ceased trading on Wednesday, March 18, says the app should stay accessible until March 31 but it cannot promise this.
- MoneySavingExpert is telling customers to move their money now using the linked UK current account shown in the app.
- Zero ran e-money accounts rather than a bank, so personal account balances are outside the FSCS and are instead kept in ring-fenced safeguarding accounts.
- Transact Payments Limited will keep any unclaimed deposits for up to six years, and customers can request access by emailing zero@transactpay.com.
- About 21,500 people registered with Zero, with roughly 7,500 active users, after the startup launched in January 2025 and later failed to raise new funding.