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Zepto Delivery Agent Assaults Bengaluru Customer, Fractures Skull Over Address Dispute

The May 21 incident, captured on CCTV, led to police action against the accused and a formal notice to Zepto as investigations continue.

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CCTV footage captures the heated brawl between the delivery agent and the customer outside the residence.
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Overview

  • A Zepto delivery agent, identified as Vishnuvardhan, assaulted Shashank S, a Bengaluru businessman, over a delivery address dispute on May 21, 2025.
  • The altercation escalated when Shashank intervened after the agent argued with his sister-in-law; the assault resulted in a skull fracture for Shashank.
  • CCTV footage shows Vishnuvardhan punching Shashank multiple times in the face and head, with Shashank alleging the agent also issued a death threat before fleeing.
  • The Basaveshwaranagar police have booked the delivery agent under multiple sections of the Bharatiya Nyaya Sanhita for causing hurt and criminal intimidation.
  • Zepto expressed regret over the incident and has been served a notice by authorities seeking details about the accused as part of the ongoing investigation.