Overview
- The inaugural unit, installed at the entrance of Zapopan’s Integrated Services Center (CISZ), serves as a pilot for a metropolitan network of devices.
- Visitor features include a tourist mode with interactive maps and stadium routes, gastronomy guides, augmented reality photo options, and a virtual assistant available in 18 languages.
- The totem provides free sponsored connectivity using Wi‑Fi 6 and 5G, offers USB‑C fast charging, and is built with anti‑vandal materials and reported cybersecurity protections.
- Public safety tools include a direct video-call emergency button to Zapopan’s C5, the ability to override content for evacuation guidance, bidirectional audio for instructions, and the Ángel Guardián feature for locating missing children, with linkage to other Jalisco emergency centers.
- The system is managed through the OmniOS platform for centralized content, emergency workflows and AI-driven crowd analytics, and officials present it as permanent legacy infrastructure that will be replicated across the metro, with Jalisco positioned as the only Mexican host planning such totems.