Overview

• The civil complaint accuses owners Paul and Lailene Wiggins of imposing thousands of unlawful charges totaling more than $500,000 from January 2020 through June 2024.
• Alleged tactics include billing for items already paid through pre-need plans, falsifying the sales-tax rate from 8% to 8.25%, and inflating crematory, administrative, mailing, credit-card, and notary fees.
• The filing describes coercive conduct reported by families, including threats to send remains to the coroner or to leave a casket suspended over a grave unless additional payments were made.
• Prosecutors seek restitution, $2,500-per-violation penalties, and an injunction, and they referred the case to the state Cemetery and Funeral Bureau for possible license revocation.
• McNary Chapel and Kraft Brothers remain open, the Wiggins retain their professional licenses, and the defendants had not filed an answer as of publication.