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Yes24 Ransomware Outage Enters Fourth Day as Data Breach Investigation Begins

Yes24 warned customers of possible data exposure following a formal probe by data protection regulators.

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Overview

  • The June 9 ransomware attack targeted Yes24’s internal system files and has kept its bookstore and ticketing services offline for four days.
  • On June 11 the Personal Information Protection Commission launched a formal investigation after Yes24 reported irregular access to member information.
  • The Korea Internet & Security Agency said its analysts visited Yes24 on June 10 and 11 but received no cooperation for technical support.
  • The National Police Agency opened a preliminary inquiry into the attack’s source and is assessing whether customer data was compromised.
  • After initially denying any breach, Yes24 said it will notify users if investigations confirm personal data exposure and expects full service recovery by Sunday.