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Yes24 Co-CEOs Apologize and Pledge Compensation After Ransomware Attack

The online bookstore is conducting an external security audit to strengthen its systems following the incident.

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Overview

  • Co-CEOs Kim Suk-hwan and Choi Se-ra issued a formal apology and committed to compensating customers and partner companies affected by the June 9 attack.
  • Yes24 said it will announce the first round of compensation today and publish updates on further measures through its website.
  • The company has brought in external cybersecurity experts to investigate the breach and reassess its entire security infrastructure.
  • Key features were restored by June 13, but personal account pages and review functions remain offline.
  • The Personal Information Protection Commission and KISA have launched investigations into the breach, underscoring demands for greater transparency and accountability in data protection.