Yelp Introduces AI-Generated Business Summaries in Major Update
The new feature, currently available on iOS, uses large language models to parse user reviews and generate summaries highlighting key aspects of businesses.
- Yelp has announced over 20 updates, including the use of artificial intelligence (AI) to generate business summaries based on user reviews.
- The AI-generated summaries will highlight what a business is best known for, such as atmosphere, service, amenities, value, or a popular dish.
- The new feature is currently available on iOS and will be rolled out to Android and desktop later in 2024.
- Businesses and users cannot currently alter the AI-generated summaries, but can report issues to Yelp Support for review.
- Yelp's update also includes a visually enhanced home feed and search experience, and a 'Recognitions' program to reward passionate reviewers.